When every second counts, Microtel delivers IT support you can rely on. Our clients benefit from direct engineer access, transparent communication, and guaranteed response times that keep downtime to a minimum. We combine full coverage across hardware, networks, and cloud systems with proactive maintenance and real-time monitoring — ensuring your business stays compliant, secure, and always connected. With Microtel, you get more than technical support; you get a partner who understands your industry and prioritises your success.
Microtel understands that downtime isn’t an option in fast-paced industries. Whether you’re managing hotel reservations, POS transactions, or office operations, our support team delivers immediate technical help backed by decades of experience and a service-first mindset.
Unlike other companies, Microtel is a hospitality expert, and brings a hands-on, relationship driven approach with local engineers, no call-centre barriers, and direct communication with decision makers. Our support agreements are transparent, flexible, and designed to scale — not to lock you into rigid contracts. We combine local Irish expertise with international standards to ensure quality, compliance, and reliability for every client.
We audit your systems and define a tailored support plan.
Connect your infrastructure to our monitoring platform.
Provide real-time response, maintenance, and updates.
Deliver regular reports and performance reviews.
Your technology should help your business move faster, not hold it back. Microtel’s Irish-based support team keeps your systems reliable, secure, and always performing with no long queues or scripted responses. When issues arise, you speak directly to the engineers who built your network.
Yes. Microtel’s support desk and network operations centre are available around the clock for all contract clients.
Absolutely. We specialise in POS, PMS, WiFi, and CCTV integrations for hotels, restaurants, and retail chains across Ireland.
Yes. We provide complementary support for in-house teams, offering escalation assistance and monitoring as needed.
Both. We deliver instant remote assistance and can on-site engineering when physical support is required.
We deliver IT Support and maintenance services to hospitality, retail, educational, healthcare and fuel station clients throughout Ireland.
Your technology should help your business move faster, not hold it back. Microtel’s Irish-based support team keeps your systems reliable, secure, and always performing, with no long queues or scripted responses. When issues arise, you speak directly to the engineers who built your network.
